Refund policy

Because most pieces are made to order, we accept returns on unpersonalized items within 14 days of delivery, in original condition. Personalized and custom pieces are final sale unless they arrive damaged or defective.

To start a return, contact us with your order number and reason for return. Once approved, refunds are issued to your original payment method within 5–10 business days of us receiving the returned item. Original shipping costs are non-refundable.

If your piece arrives damaged, please contact us within 7 days with photos so we can make it right with a replacement or refund.